Up to $1,000 per deposit
Privacy Policy
Information we may collect
Wild Casino may collect information needed to provide online gambling services, maintain an account and meet security and legal responsibilities. The information collected will depend on how you use the website, the services you request and the choices you make. We aim to collect information that is relevant to these purposes and to handle it in a fair and secure way.
Account and contact details
When you register or communicate with us, we may handle details such as your name, date of birth, residential or contact information, username, account credentials and communication preferences. We may also keep information you provide when contacting customer support, making an enquiry, reporting a problem or giving feedback. This information helps us create and administer your account, respond to requests and provide important service notices.
Identity and verification information
To help confirm identity, age, eligibility and account ownership, we may request verification information or documents. These may include identity documents, proof of address or other information reasonably needed for verification. Such information may be reviewed using internal procedures and appropriate service providers. Verification can also support fraud prevention, account security and responsible operation of the website.
Payment and transaction records
We may record information about deposits, withdrawals, wagers, account balances, payment methods, transaction history and related account activity. Payment details may be processed by payment providers, and we may not receive or store every element of a card or payment credential. Transaction records help us provide requested services, investigate disputes, identify unusual activity, protect accounts and meet record-keeping obligations.
Device, technical and usage information
When you visit or use the website, technical information may be collected, including an IP address, browser type, operating system, device characteristics, language settings, approximate location, pages viewed, access times and referral information. We may also record interactions with website features, error information and security events. This information helps us maintain website performance, understand usage, detect suspicious activity and improve the player experience.
Information from other sources
Where appropriate, information may be received from payment providers, verification services, fraud-prevention services, technology providers or other parties involved in delivering the website. We may also receive information when you interact with our communications or public channels. Information received from another source is handled for relevant service, security, compliance or support purposes.
How and why information is used
Personal information may be used for the purposes below. The particular use will depend on the type of information and your relationship with Wild Casino. We may combine information from different sources when reasonably necessary for these purposes.
- To create, operate, maintain and secure your player account.
- To process deposits, withdrawals, wagers and other transactions requested through the website.
- To verify identity, age, account ownership and eligibility where verification is required.
- To prevent, detect and investigate fraud, money laundering, collusion, abuse, unauthorised access and other suspicious or unlawful activity.
- To provide customer support, answer questions, resolve complaints and investigate technical or account issues.
- To communicate with you about account activity, service changes, security matters and other operational information.
- To send marketing or promotional communications where permitted and where you have provided the necessary consent or another valid basis applies.
- To understand how the website is used, test features, improve services and maintain reliable website operations.
- To meet applicable legal, regulatory, tax, accounting, security and responsible gambling obligations.
- To establish, exercise or defend legal rights, manage disputes and protect Wild Casino, players and other people from harm.
Sharing information
Personal information may be shared with service providers that support website hosting, payment processing, identity verification, fraud prevention, technology, security, communications, customer support and professional services. Information may also be disclosed where necessary to comply with a legal request, protect rights or safety, investigate suspected wrongdoing or support a transaction affecting the website. We do not treat the ability to use the website as permission to disclose information for unrelated purposes.
Some providers or recipients may handle information in another country. Where this occurs, appropriate steps are taken to support secure handling and to meet applicable privacy requirements. No online service can guarantee absolute security, but we use reasonable technical, administrative and organisational measures to reduce the risks of loss, misuse, unauthorised access, alteration or disclosure. Access to personal information is limited to people and providers who need it for an authorised role.
We may use personal information to identify patterns that indicate account compromise, payment problems or attempts to misuse the website. Automated tools or manual reviews may assist these checks. Where an action affects your account, additional review or information may be requested so that the matter can be assessed appropriately.
Cookies, storage and communications
Wild Casino may use cookies and similar technologies. Cookies are small files or data elements placed on a device when a website is visited. They can support essential functions such as account access, session management, security and navigation. They may also help us remember preferences, understand website performance, measure communications and improve content.
Some cookies may be placed by service providers that help operate particular website features. Cookies may be session-based, meaning they expire when a browsing session ends, or persistent, meaning they remain for a period unless removed earlier. Information collected through these technologies may be linked with account or technical information where this is necessary for security, service operation or analytics.
You can manage, restrict or delete cookies through your browser settings. Disabling certain cookies may affect account access, security features or the way parts of the website function. Browser settings and cookie controls vary, so you should review the options available on your device. Changes to your browser do not necessarily remove information that has already been collected.
We may contact you using the details associated with your account. Operational messages, security alerts, verification requests and service notices may still be sent when necessary to provide or protect the account. You can withdraw consent to marketing communications or use an unsubscribe option where one is provided. Stopping marketing messages will not prevent essential account or service communications.
Protecting information
We take reasonable steps to protect information against accidental loss, misuse, unauthorised access, alteration or disclosure. These steps may include access controls, account security procedures, monitoring, secure transmission and staff or provider practices. You also have a role in protecting your information by choosing suitable account credentials, keeping them private and contacting support if you suspect unauthorised activity.
Your privacy rights and data requests
Depending on the circumstances and applicable privacy requirements, you may have rights concerning the personal information we hold about you. These may include the right to request access to your information, ask for inaccurate or incomplete information to be corrected, request deletion of information, and withdraw consent previously given for marketing communications. You may also ask questions about how information is used or raise a concern about its handling.
How to make a request
To make a privacy or data request, contact support@wild-casino.click. Please describe your request clearly and provide enough information for us to understand the account or records involved. We may need to confirm your identity before providing information, making changes or processing a deletion request. This is a security measure designed to prevent personal information being disclosed to the wrong person.
- For access, ask for a copy or explanation of the personal information associated with your account.
- For correction, identify the information that is inaccurate or incomplete and provide updated details where appropriate.
- For deletion, tell us which information you would like removed and why you are making the request.
- To withdraw marketing consent, state that you no longer wish to receive marketing communications and include relevant account details.
- For another privacy concern, explain what happened and the outcome you are seeking.
A deletion request may not remove every record immediately or in every situation. Some information must be retained for a period required by law, including records connected with transactions, verification, security, fraud prevention, disputes or other legal responsibilities. Information may also be retained where it is needed to establish, exercise or defend legal claims. When information is no longer required, it will be deleted, anonymised or securely disposed of in line with applicable requirements.
Withdrawing consent to marketing does not affect processing that is necessary to operate your account, complete transactions, verify identity, prevent fraud, meet legal obligations or provide essential service communications. Similarly, deleting an account does not necessarily result in immediate deletion of all related records where retention is required or reasonably necessary.
Updates to this policy
This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, privacy practices or applicable requirements. The current version will be made available on the website. If changes are significant, we may provide a notice through an appropriate channel. You should review this page periodically so that you remain informed about how personal information is handled.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact support@wild-casino.click. We will review privacy requests in a reasonable manner and may ask for further information where needed to verify the request or clarify the records involved.